General Agreement
By placing an order or communicating with Zashe Voyage, you agree to these terms and conditions. These terms govern your purchases and interactions with us.
Customer Responsibility
You must provide accurate and complete information, including your full name, phone number, and delivery address. Incorrect or incomplete details may cause delays or cancellation.
Product Availability
All products are subject to availability. If an item is out of stock after your order is placed, we will notify you and offer alternatives or cancel the order.
Cash on Delivery (COD)
All payments must be made in cash upon delivery. We do not accept digital payments or cards. Orders may be canceled if payment is not made at delivery.
Order Cancellation
To cancel an order, contact us immediately. Cancellation requests may be denied if the order has been processed or dispatched. We reserve the right to approve or reject cancellations.
Returns and Refunds
Returns are accepted under our Returns Policy. Refunds are issued in cash only after the returned item is inspected and approved.
Pricing
Prices are fixed at the time of order confirmation. We may update prices at any time, but confirmed orders remain unaffected.
Right to Refuse Service
We reserve the right to refuse service or cancel orders in cases of misuse, fraudulent activity, or repeated violations.
Content Ownership
All content including product descriptions, images, and branding are owned by Zashe Voyage and may not be used without permission.
Communication
By placing an order, you agree to receive communication via SMS, email, or phone related to your orders. To unsubscribe from promotional messages, email [email protected] with the subject “Unsubscribe”.
Policy Updates
These terms may be updated without prior notice and take effect immediately. Continued use indicates acceptance of the latest terms.
Contact Us
For questions regarding these terms, contact us at [email protected]. We are here to assist you.